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FAQs

  • How do I Make a regular Table Booking?
    It's a piece of cake - once you've found your preferred restaurant simply select your Date and Time required, and then so long as we have an email address and phone number your booking is instantly confirmed the minute you hit "Book"
  • How do I Claim a Free Coupon?
    Coupons are free to claim, use the search or find somewhere close by using the Google Map View. Once you've found a great coupon offer, click the day you wish to use it, fill out your details to complete. You'll instantly receive your free coupon to your email inbox To redeem - simply present coupon to staff when paying.
  • How do I book a Bookable-Special?
    It's quick and easy - once you've found your preferred restaurant special, simply click 'Book Special' then select a date when its available, then the time, and then so long as we have an email address and phone number your booking is instantly confirmed the minute you hit "Book"
  • How can I be certain my booking's been received?
    We'll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we'll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email.
  • How do I cancel a booking?
    To help our restaurants manage their sittings we ask our diners to give at least 24 hours' notice of any cancellations. You can do this by calling your restaurant direct. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant. To amend a booking please call the restaurant direct, again endeavouring to give at least 24 hours' notice.
  • What happens if I get to the restaurant and they won't honour my deal?
    Restaurant Hub restaurants are committed to honour promotions sold as part of any Restaurant Hub booking. It's a good idea to always show the mobile phone email of your Coupon or Booking confirmation with you, just in case there is an issue. T&C - You should also take a copy of your promotion confirmation with you.
  • Are there any limitations to my deal?
    You can find our general Terms and Conditions elsewhere on this site. Promotions are often offered with general limitations. Examples of these include: • Your promotion will apply to a limited number of diners, and you cannot extend it to cover additional diners should your party be greater than the promotion offer • Your promotion must be redeemed before any stated expiry date.
  • How much do I have to pay for my booking?
    Absolutely nothing! All bookings made through Restaurant Hub are free to the consumer.

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